CM Ally AI
The Real-Time Ambient Workflow Assistant for Telephonic Care Management
Built by a care management nurse to eliminate the cognitive overload of care coordination: juggling empathy on complex calls while stressing over required quality prompts, then drowning in charting afterward. CM Ally is designed to provide real-time call guidance and automated documentation. We are currently previewing our live prototype with care management leaders to ensure the workflow matches the reality of daily calls.
About CM Ally AI
Most ambient AI scribes are built for in-person exam rooms, capturing brief provider-patient conversations. They fail completely in telephonic case management, where calls are long, multi-layered, and tied to strict NCQA and CMS compliance checklists.
Developed by Cerebro Protocols, CM Ally is built specifically for remote care coordination. By providing active, real-time guidance during complex patient calls, it prompts for missing quality measures, tracks Social Determinants of Health (SDOH), and auto-generates structured encounter notes right after you disconnect.
We are currently in our interactive research and prototype phase, partnering directly with innovative care management leaders to refine these workflows before launching our pilot cohort.
How CM Ally Works
Before the call
Quickly input the referral reason and paste recent visit notes. CM Ally extracts pertinent diagnoses, open care gaps, and key priorities into a focused pre-call brief.
During the call
Stay engaged in active listening while live ambient cues prompt for required NCQA quality screenings, medication barriers, and emerging SDOH needs.
After the call
Automatically generate structured, compliant encounter notes and draft care plan updates ready for clinician sign-off before you pick up the next call.
Shape the Future of Telephonic Care Coordination
We are currently partnering with forward-thinking care management leaders to co-design and validate our live prototype. Connect with our founding team to preview the platform and explore pilot opportunities for your team.
